Citrus AI Features

Outpatient Workflow

Citrus AI and Virtual Jennifer support Clinician's workflow, while staying Patient Centric and Outcome Oriented.

Patient at Home

AI-powered SPECIALTY HISTORY TAKER (Virtual Jennifer)

What it is:

An intelligent, multilingual chatbot that takes patient history specific to the medical specialty.

Why it matters:

Specialist doctors require targeted histories. Virtual Jennifer ensures precision across multiple specialties.

  • Specialty-based questioning logic (orthopedics, cardiology, neurology, etc.).
  • High degree of accuracy, 97% plus in audited testing.
  • Multilingual support: English, Arabic, Turkish, Hindi, Urdu.
  • Patient-friendly guided interaction.
  • Data export to electronic medical records.

Impact: Improves pre-consultation efficiency, ensures complete histories, and enhances patient engagement across languages.

Patient in Clinic Waiting Area

AI empowered MEDICAL RECORD ANALYZER (Citrus AI)

What it is:

An AI-powered tool that instantly reviews and interprets electronic medical records (EMRs), helping clinicians, lawyers, and insurers save hours of manual work.

Why it matters:

Healthcare professionals spend excessive time searching for relevant info through long, unstructured patient records. Our analyzer extracts key data, highlights crucial findings, and presents them in an organized, evidence-based format.

  • Talk to the Medical Records asking for Trends or Key Values.
  • Automated extraction of diagnoses, medications, investigations, and procedures.
  • AI-driven summarization for rapid case review.
  • Risk flagging for comorbidities and complications.
  • Exportable structured reports for medical, legal, and insurance use.

Impact: Improves efficiency, reduces human error, and accelerates decision-making in clinical and medico-legal workflows.

Patient in Clinic Room

AI-powered MEDICAL TRANSCRIBER
(Citrus AI)

What it is:

An AI-empowered transcription tool that listens, understands, and converts medical conversations into accurate structured notes.

Why it matters:

Doctors often lose valuable time typing notes. This tool frees them from clerical work, allowing focus on patient care.

  • Real-time transcription of doctor–patient consultations.
  • Clinician’s validation of the editable consultation summaries before signing off.
  • Multilingual support with medical terminology recognition.
  • Automatic structuring into SOAP/clinical note formats.
  • Option of Customized Templates for Consultation Summaries available.
  • HIPAA/GDPR-compliant with secure storage.

Impact: Cuts documentation time by up to 70%, reduces burnout, and improves patient record quality.

Patient Calling Clinic After Consultation

AI-powered POST CONSULTATION ENQUIRY (Virtual Jennifer)

What it is:

Virtual Jennifer is an intelligent, multilingual patient support chatbot that assists patients after their clinic visit by answering non-clinical questions and providing clear post-consultation guidance.

Why it matters:

After leaving the clinic, many patients feel uncertain or anxious about their treatment, medications, or next steps.

  • Enhanced Patient Education.
  • Improved Adherence to Care Plans.
  • Early Detection of Complications.
  • Timely Intervention.

Impact: Reduction in Admissions. Empowers patients with clarity and reduces readmissions due to misunderstanding.

In-Patient Workflow

Patient Getting Discharge From Hospital

AI-powered AUTO DISCHARGE LETTER GENERATOR (Citrus AI)

What it is:

An AI assistant that generates discharge summaries directly from the patient’s medical record.

Why it matters:

Discharge summaries are critical but time-consuming. This tool ensures speed, clarity, and accuracy.

  • Automated extraction of admission details, diagnoses, treatment, and follow-up.
  • General Discharge Summary Format or Customizable templates available.
  • Auto-dispatch feature available to GP and Pharmacy.
  • Patient-friendly summaries in layman’s terms available/optional.
  • Integration with hospital information systems available/optional.

Impact: Speeds up discharge workflow, improves communication with patients and GPs, and reduces medico-legal risks.

Patient Calling Hospital After Discharge

AI-powered ASK ME CLINIC ASSISTANT (Virtual Jennifer)

What it is:

A virtual companion for patients, powered by AI, that explains their care journey and provides pre- and post-operative guidance.

Why it matters:

Patients often leave hospitals with confusion about what happened and what to do next. Virtual Jennifer closes this communication gap.

  • Answers patient questions using discharge summaries and medical records.
  • Provides instructions in simple, patient-friendly terms.
  • Can be trained on uploaded hospital documents.
  • Supports both pre-operative preparation and post-operative care guidance.

Impact: Empowers patients with clarity, reduces readmissions due to misunderstanding, and strengthens hospital–patient trust.

Experience Citrus AI

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VMLP AI Healthcare, a UK based company with a vision and mission to leverage AI's cutting edge technology to improve quality of healthcare.

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