Citrus AI and Virtual Jennifer support Clinician's workflow, while staying Patient Centric and Outcome Oriented.

Citrus AI and Virtual Jennifer support Clinician's workflow, while staying Patient Centric and Outcome Oriented.

Citrus AI and Virtual Jennifer support Clinician's workflow, while staying Patient Centric and Outcome Oriented.

Outpatient Workflow

Outpatient Workflow

Patient at Home

AI-powered SPECIALTY HISTORY TAKER (Virtual Jennifer)

What it is:
An intelligent, multilingual chatbot that takes patient history specific to the medical specialty.      
Why it matters:
Specialist doctors require targeted histories. Virtual Jennifer ensures precision across multiple specialties.
Key Features:
  • Specialty-based questioning logic (orthopedics, cardiology, neurology, etc.).
  • High degree of accuracy, 97% plus in audited testing.
  • Multilingual support: English, Arabic, Turkish, Hindi, Urdu.
  • Patient-friendly guided interaction.
  • Data export to electronic medical records.
Impact:
Improves pre-consultation efficiency, ensures complete histories, and enhances patient engagement across languages.

Patient in Clinic Waiting Area

AI empowered MEDICAL RECORD ANALYZER (Citrus AI)

What it is:
An AI-powered tool that instantly reviews and interprets electronic medical records (EMRs), helping clinicians, lawyers, and insurers save hours of manual work.
Why it matters:
Healthcare professionals spend excessive time searching for relevant info through long, unstructured patient records.Our analyzer extracts key data, highlights crucial findings, and presents them in an organized, evidence-based format. 
Key Features:
  • Talk to the Medical Records asking for Trends or Key Values.
  • Automated extraction of diagnoses, medications, investigations, and procedures.  
  • AI-driven summarization for rapid case review.
  • Risk flagging for comorbidities and complications.
  • Exportable structured reports for medical, legal, and insurance use.
Impact:
Improves efficiency, reduces human error, and accelerates decision-making in clinical and medico-legal workflows.

Patient in Clinic Room

AI-powered MEDICAL TRANSCRIBER (Citrus AI)

What it is:
An AI-empowered transcription tool that listens, understands, and converts medical conversations into accurate structured notes.
Why it matters:
Doctors often lose valuable time typing notes. This tool frees them from clerical work, allowing focus on patient care.
Key Features:
  • Real-time transcription of doctor–patient consultations.
  • Clinician’s validation of the editable consultation summaries before signing off.
  • Multilingual support with medical terminology recognition.
  • Automatic structuring into SOAP/clinical note formats.
  • Option of Customized Templates for Consultation Summaries available.
  • HIPAA/GDPR-compliant with secure storage.
Impact:
Cuts documentation time by up to 70%, reduces burnout, and improves patient record quality.

Patient Calling Clinic After Consultation

AI-powered POST CONSULTATION ENQUIRY (Virtual Jennifer)

What it is
Virtual Jennifer is an intelligent, multilingual patient support chatbot that assists patients after their clinic visit by answering non-clinical questions and providing clear post-consultation guidance.
Why it matters
After leaving the clinic, many patients feel uncertain or anxious about their treatment, medications, or next steps. Virtual Jennifer provides immediate clarity and reassurance, helping patients follow their care plans correctly and confidently — which improves outcomes and reduces avoidable follow-ups and readmissions.   

Key Patient Support Functions
  • Enhanced Patient Education 
    • Answers patient questions instantly using information from their medical records and discharge summaries.
    • Provides post-visit instructions and follow-up guidance in simple, patient-friendly terms.
  • Improved Adherence to Care Plans 
    • Maintains continuous connection and nudges the patient to follow their prescribed treatment plans.
  • Early Detection of Complications 
    • Monitors patient feedback for potential issues that require a clinician's attention.
  • Timely Intervention 
    • Flags critical changes or concerns to the care team, enabling quick action.
Impact:
  • Reduction in Admissions 
  • Empowers patients with clarity and reduces readmissions due to misunderstanding.

In-Patient Workflow

Patient Getting Discharge From Hospital

AI-powered AUTO DISCHARGE LETTER GENERATOR (Citrus AI)

What it is:
An AI assistant that generates discharge summaries directly from the patient’s medical record.
Why it matters:
Discharge summaries are critical but time-consuming. This tool ensures speed, clarity, and accuracy.
Key Features:
  • Automated extraction of admission details, diagnoses, treatment, and follow-up.
  • General Discharge Summary Format or Customizable templates available.
  • Auto-dispatch feature available to GP and Pharmacy.
  • Patient-friendly summaries in layman’s terms available/optional.
  • Integration with hospital information systems available/optional.
Impact:
Speeds up discharge workflow, improves communication with patients and GPs, and reduces medico-legal risks.

Patient Calling Hospital After Discharge

AI-powered ASK ME CLINIC ASSISTANT (Virtual Jennifer)

What it is:
A virtual companion for patients, powered by AI, that explains their care journey and provides pre- and post-operative guidance.
Why it matters:
Patients often leave hospitals with confusion about what happened and what to do next. Virtual Jennifer closes this communication gap. 
Key Features:
  • Answers patient questions using discharge summaries and medical records.
  • Provides instructions in simple, patient-friendly terms.
  • Can be trained on uploaded hospital documents.
  • Supports both pre-operative preparation and post-operative care guidance.
Impact:
Empowers patients with clarity, reduces readmissions due to misunderstanding, and strengthens hospital–patient trust.